Privacy Policy

Last Updated: 13 April 2026

1. Introduction

Welcome to SiniSlot ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our booking platform and services.

2. Information We Collect

We collect personal information that you provide to us when you register on the platform, make a booking, or contact us. This includes:

  • Account Information: Name, email address, business name, and business details for SMEs.
  • Booking Information: Customer names, phone numbers, and specific booking requirements collected through our forms.
  • Payment Information: We process payments through Stripe. We do not store your full credit card details on our servers; these are handled securely by Stripe.
  • Communication Data: Information shared via WhatsApp interactive flows when using our automated booking features.

3. How We Use Your Information

We use the information we collect for various purposes, including:

  • To provide, operate, and maintain our booking platform.
  • To facilitate and manage bookings between SMEs and their customers.
  • To process payments and top-ups for the 'Pitis' wallet system.
  • To send automated booking confirmations and reminders via WhatsApp.
  • To improve our services and develop new features.
  • To comply with legal obligations and prevent fraud.

4. Sharing Your Information

We may share your information with third-party service providers that perform services for us or on our behalf, including:

  • Supabase: For database management and authentication.
  • Stripe: For secure payment processing.
  • WhatsApp (Meta): To deliver interactive booking flows and notifications.

We do not sell your personal information to third parties.

5. Data Security

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable.

6. Your Rights

Depending on your location, you may have the right to access, correct, or delete your personal information. You can manage most of your account information directly through the SiniSlot dashboard. For other requests, please contact us.

7. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

8. Contact Us

If you have questions or comments about this Privacy Policy, please contact us through the SiniSlot platform support or email us at support@sinislot.shop.