QUESTIONS?
Frequently Asked Questions
Everything you need to know about the product and billing.
What is SiniSlot?
SiniSlot is a WhatsApp-based booking and queue management system designed for SMEs. Your customers can book appointments directly through WhatsApp without needing to download any additional apps.
Do my customers need to download an app?
No! That is the beauty of SiniSlot. Everything happens within WhatsApp, an app your customers already use every day.
How does the pricing work?
We offer a Forever Free plan perfect for getting started. When you're ready to grow, you can upgrade to our Mula, Hebat, or Empayar plans which offer increased limits for bookings per day, services, and forms.
Can I manage multiple staff members or services?
Yes, you can easily add multiple services, set their durations, and manage your business hours right from the dashboard. You can also add staff accounts to help manage bookings.
What happens if a customer tries to book a slot that is already full?
SiniSlot checks your availability in real-time. If a time slot has reached its capacity, it will automatically be hidden from the WhatsApp booking menu, preventing double-bookings.
Is it difficult to set up?
Not at all! You can get started in minutes. Just register, set your business hours and services, and share your unique WhatsApp booking link with your customers.
Does SiniSlot support E-Invoicing?
Yes, SiniSlot now supports automated e-invoicing. You can easily generate and send professional e-invoices to your customers directly from your dashboard.
What other features are included?
SiniSlot comes packed with features like Custom Forms, Analytics & Insights, Multi-Staff Accounts, and Native WhatsApp Booking to streamline your entire business operation.
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